Definition of technical writing and communication
Uses of technical writing
Only a small proportion of technical writing is actually aimed at the general consumer audience. Secondary readers are those readers who will read only the sections of the report that relate to them, their jobs, their departments, responsibilities, etc. Know how to research. If the activity requires expertise or skill to perform, then technical writing is a necessary component. Technical writers must use words that demonstrate valid appeals to reason and avoid words and phrases that appeal to basic emotion instead of justifiable reasoning. Technical writers work together with editors, graphic designers and illustrators, document specialists, content managers, instructional designers, trainers, and analysts to produce an amazing variety of deliverables, including: Contracts. Prefer simple direct expression of ideas. Riordan, D.
Well-designed websites make it easier for users to find information, increasing user traffic to and satisfaction with those websites. Riordanin Technical Report Writing Today, cites Dombrowski to define three threads of ethics: One major thread is that the communicator must be a good person who cares for the audience.
Riordan, D. Training programs provide people with new or improved skills, making them more employable and their organizations and products more efficient and safe.
History of technical communication
The more inexperienced your audience, the more information you will need to gather and explain. All sources must be referenced accurately in the text and cited on a reference page. To communicate effectively with other cultures, the technical writer needs to not only be aware of rules governing behaviors that can be observed but also of the not-so-obvious rules that govern the norms, beliefs, and values of the people of a culture. For example, if a report was sent that detailed funding for different departments, a piping superintendent may only want to read the section that relates to piping. Functional specifications and proposals help one group of technical experts communicate effectively with other technical experts, speeding up development cycles, reducing rework caused by misunderstandings, and eliminating risks associated with miscommunication. Communicators must tell the truth as convincingly as possible, because truth will lead to the good of the audience. Modern references to technical writing and technical communications as a profession begin around the time of World War I as technical developments in warfare, industry and telecommunications began to evolve more rapidly. Along with business writing, technical writing is often subsumed under the heading of professional communication.
The value that technical communicators deliver is twofold: They make information more useable and accessible to those who need that information, and in doing so, they advance the goals of the companies or organizations that employ them.
According to Edward T.
Only a small proportion of technical writing is actually aimed at the general consumer audience. The events of World War I and World War II led to advances in medicine, military hardware, computer technology, and aerospace technologies. Technical writers of today are often responsible for authoring pages on websites like "About Us" pages or product pages and are expected to be proficient in web development tools.
Technical writing characteristics
Businesses and organizations deliver vast amounts of technical writing to explain internal procedures, design and produce products, implement processes, sell products and services to other businesses, or define policies. Technical writing was in high demand during this time, and became an official job title during World War II. The piping superintendent can scan though the document and clearly find the heading that identifies his department, which saves time and avoids confusion. The leading professional association representing technical writing, Society for Technical Communication , hosts a number of special interest groups for these different aspects of the profession. They work primarily in information-technology-related industries, coordinating the development and dissemination of technical content for a variety of users; however, a growing number of technical communicators are using technical content to resolve business communications problems in a diversifying number of industries. Authored by: Stephen Wu. The more inexperienced your audience, the more information you will need to gather and explain. Continue Reading. Technical writers' jobs are no longer limited to just producing documents.
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